Customer Service Recruitment - Jobs, latest vacancies and recruitment agencies in Customer Service

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Featured Customer Service Jobs

Fianance Officer (Monster)

ANGL-Saffron Walden-CB101NY, The Cardinal Group is a rapidly growing Security Soloutions company and we are looking for the right candidate to join our Central Finance Team. This is a fast paced environment combining customer and
07/01/2009 16:16:00

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Customer Service Jobs added today (388 Jobs)

Last update Wednesday 07/01/2009 17:35:00

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Register your CV with
reed.co.uk

Helpline Service Agent (reed.co.uk)

15000.0000

Helpline Service Agent - Stevenage. You will be responsible for answering calls in a professional and member focused manner. Dealing with administration and making appropriate notes on the issue. Completing these tasks by taking the appropriate amount of time to wrap up the call before taking another query. The jobholder is responsible for the quality of service they provide to the customers. *...
07/01/2009 04:41:00
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reed.co.uk

Complaints Handler (reed.co.uk)

17170.0000

Complaints Handler My client is looking for a confident and empathetic candidate to work in a busy Customer relations department. The ideal applicant will be able to demonstrate excellent communication skills and well and a confident manner and the ability to manage own work load and work to deadlines in order to complete customer escalations in a timely manner. Previous banking experience is...
07/01/2009 04:41:00
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reed.co.uk

Customer Advisors (reed.co.uk)

6.0000

Full time staff required. Working at my clients contact centre in the Cortonwood area of Barnsley (Cortonwood Retail Park - Opposite Morrisons) Shift pattern Monday to Friday between 9.00 - 16.45pm, no Saturdays at present but could be introduced at a later date . 2 weeks training Hourly rate of pay £6.00. Candidate''s required to attend an initial assessment this Thursday 8th January. The work...
07/01/2009 04:40:00
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reed.co.uk

Customer Service (reed.co.uk)

13000.0000

Not only is this client the second largest general insurance provider in the UK, but they already have made a real impact in other places like Spain, Italy and Germany as well. When you bring together some of the most promising and recognisable brands in the industry, it''s not difficult to predict the outcome. That''s why this client is growing like never before. Whether its selling insurance...
07/01/2009 04:40:00
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reed.co.uk

Team Manager - Call Centre FT PT Roles (reed.co.uk)

20000.0000

Recruit, lead, performance manage, develop and motivate a team of Customer Sales Advisors to meet or exceed sales and service levels, targets and objectives in line with Company procedures and all regulatory bodies. Through effective coaching and development ensure that the team delivers excellent customer service at all times. Work as part of the operations management team to contribute to the...
07/01/2009 04:39:00
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reed.co.uk

Customer Service Coordinator (reed.co.uk)

18000.0000

Crone Corkill are looking for a self motivated and committed person to join a busy customer service team in Maidenhead Town Centre. This is a maternity cover and will require candidate to be able to commit for the full 6 month period initially. There may be scope for the role to be extended, (but no guarantee). Ideally you will have worked within a customer service or service delivery environment...
07/01/2009 04:39:00
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reed.co.uk

Senior Customer Service (reed.co.uk)

15000.0000

My Client a leading company in the field of medical clothing seeks a candidate who has experience within customer service and team leadership. The company has been in Leicester for many years and is looking to expand. *The role will be providing customer support over the telephone, taking orders and answering queries whilst leading a team. *Ensure that all customers receive a consistent quality...
07/01/2009 04:39:00
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reed.co.uk

Senior Manager – UK Customer Service (reed.co.uk)

63000.0000

Fantastic opportunity to join a market leading UK organisation in a Senior Position with the freedom of Action & Accountability to change, improve and develop this large and exciting customer service contact centre. To implement where appropriate, working practises, which positively impact customer satisfaction and retention, staff satisfaction and retention and cost efficiency. Job Purpose:...
07/01/2009 04:39:00
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reed.co.uk

Customer Service Advisor (reed.co.uk)

13300.0000

Part Time Customer Advisors (Leeds) 25 hrs per week (Monday to Saturday 8am to 1pm) A superb opportunity has arisen for experienced Call Centre Advisors to join an established organisation during an exciting period of growth. This is a brand new department where you will be taking inbound calls at the early stage of the Collections process. Delivering a high level of customer service you...
07/01/2009 04:39:00
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reed.co.uk

CUSTOMER SERVICE ADVISORS REQUIRED (reed.co.uk)

6.8000

CUSTOMER SERVICE ADVISER REQUIRED!! We urgently require customer service advisors to work for a leading company within its field, for a least 8 weeks which begins on Monday 19th January 2009. We are looking for people with excellent customer service experience, within retail or a call centre. It is a must that you have a confident telephone manner. This is a 36 hour week working on a shifts of...
07/01/2009 04:39:00
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reed.co.uk

Training Manager (reed.co.uk)

26000.0000

Company / Role Overview: Due to FTE growth within the business there is a new requirement for an enthusiastic and capable training Manager to take on the development of all training material for Sales and Customer Services. Must have call centre experience. Key Responsibilities: • Develop and Manage induction and sales training • To meet set objectives, in accordance with the group’s Quality...
07/01/2009 04:38:00
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reed.co.uk

Team Manager - Call Centre (reed.co.uk)

19000.0000

THIS ROLE REQUIRES THE APPLICANT TO BE FLEXIBLE REGARDING WORKING PATTERNS AND SHIFTS... Recruit, lead, performance manage, develop and motivate a team of Customer Sales Advisors to meet or exceed sales and service levels, targets and objectives in line with Company procedures and all regulatory bodies. Through effective coaching and development ensure that the team delivers excellent customer...
07/01/2009 04:38:00

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Customer Service

You may be looking for a new career in Customer Services or you may be looking to advance your career. There are many different Customer Service jobs available from Trainee positions to those in management. Choosing your career path can be difficult. This will often depend on your experience, at the lower level or entry point companies will appoint people with limited or no customer service experience if you have the right attitude.

If you want to change to a customer services career you may want to consider taking a support role. This will give you ‘hands on’ customer services experience and may help you to advance your career into Customer Services or a role in sales.

Types of customer service jobs include working in Retail, Banking, Catering or providing Sales Support, Help Desk Support or as a Customer Services Representative.

Job Hunting

Job hunting in today’s marketplace can be a complicated task. Current economic conditions dictate that the recruitment market is very much an employers’ market. There is an abundance of candidates fighting for fewer jobs.

If you are searching for a job today specifically, there are the traditional methods of job searching, which includes responding to newspaper ads, applying directly to employers, and signing on with a recruitment agency. With the advent of the internet, there now exists another, more powerful, medium with which to search for jobs.

The internet is fast becoming a dominant force in bringing candidates and employers together in an effective way. There are now numerous "Job Boards" on the internet that advertise vacancies from all over the UK.

These Job Boards on the internet are a very effective resource for candidates, recruitment agencies and employers. As a candidate searching for a job on the internet, you can do so from your home, as long as you have a PC and an internet connection.

Additionally, you can register on these Job Boards for vacancy alerts sent to you via email. You simply specify your requirements for the type of job, and you are then alerted immediately a vacancy that may be of interest is lodged on the Job Board.

A recent trend in internet recruitment is that employers and candidates are becoming very specific in their requirements, with a strong emphasis now on industry specific job boards. For example, there are Job Boards like JustEngineers focused solely on engineering vacancies and CWJobs focused on IT jobs. There has been an explosion of Job Boards into the industry specific segment and this will certainly continue to be the trend. The reasons for this are that employers know that they have a very targeted audience for the vacancies they are advertising. With the general Job Boards, employers tend to receive a vast number of applications from candidates who really are not suited to the job; industry-specific Job Boards lessen these unwanted CVs greatly.

Given that employers essentially are looking for candidates with specific industry experience, then the industry-specific Job Boards are an excellent medium for employers and recruiters to advertise. Recruitment agencies also are tending to specialise in certain industry sectors. If they are to invest in advertising on job boards, then they will be very interested in Boards that focus on their same industry sector. Some of these types of Boards provide a great source of additional information and job news, specific to that industry sector. This includes new product and service innovations in that industry, company/employer news, and other general information specific to that industry. They also can provide advice on CV writing and interview techniques.

Most employers are looking for skills that closely match the requirements of the job. This saves them additional training costs. Given this, it is important to emphasize your experience on the CV. Education is really secondary (unless the vacancy is a very technical one that requires a strong educational background).

Also bear in mind that recruitment agents will really only be interested in promoting you if they have a specific vacancy that they believe you are a good match for. If you do not have the skills, experience or education required for the current vacancies, then your CV will most likely not be considered. This does make things difficult if you are trying to change industry sectors. Experience is generally the key! So look for vacancies that you can match with your skills and experience.

If you obtain vacancies that match more closely your skills, then you can be more confident in getting the job. This will come across in the interview and will hopefully be a major influence in you securing a job.

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